Thank you Ortak. I had a couple of questions about ordering online as I wanted to order something for a friends birthday but get it sent to her directly by a certain date. I phoned and spoke to Hazel, she helped me to place my order then kindly let me know when the gift had been dispatched so that I knew it would arrive in time for my friends birthday. I love Ortak's jewellery and have a couple of pieces myself, I will definately be shopping here again. Very helpful staff and I would definately recommend Ortak to others. Thanks again! - Lorna Whitelaw

7 years ago, I flew from Denmark to a store in Inverness to pick up the rings that my husband and I had fallen for when we saw them on the internet. They are our wedding bands - and they were a combination of younger futhark runes spelling out the English words, "Love, Loyalty and Friendship". We thought that they were simply perfect to symbolise a marriage between a Dane and a Brit and after 6½ years of marriage, they are as beautiful today as they were then! Over here, they are truly unique :) - Emma Nielsen

Huge thank you to the Ortak team for our absolutely beautiful bespoke rings - our personal tour of your workshops to meet the Orkney craftspeople involved in each step makes them even more special to us... - Michelle Hughes & Graham Mead

Thank you so much for making my replacement necklace so quickly! I lost my old one last year and have searched everywhere for a replacement. Despite no longer being a product that was on sale these lovely people made me an identical one x - Siobhan Hynes

Brilliant customer service.My absolute favourite company.Apart from stunning jewellery, their follow up service is second to none! - Jackie Mcanena

I can't believe how gorgeous this is ... it's a song my hubbie wrote for me and today he gave me this incredible gift. "My soul is you. Your soul is me. For all eternity. For all of time you'll see that it's true. My soul is you". What better way to have it memorialised than on our 20th wedding anniversary. - Helen-Marie Brown

Cheers muchly for our tour today, what fantastic workmanship!! - Fiona Morrison

Just opened my birthday present - the heart & vines set. Wow they are stunning - love them x - Amanda Williams

I'd like to say a very big thank you for what you have done to my engagement ring . It's been in the drawer for years and now it's back were it belongs thank you so much I truly love the changes you've made xx - Norma Nicholson

Simply stunning! Thank you for making my Christmas special with my own colour choices xx - Tracey Meiklejohn

Ring arrived this morning, absolutely perfect. Many thanks for your help Hazel.x - Mary McInnes

I just wanted to say a huge thank you and how impressed I am with your customer service, having placed an order yesterday for my friends birthday I couldn't believe it when it arrived this morning!! Since being a young girl and visiting the Orkney Islands with my parents I have always loved your jewellery and now I can add spectacularly speedy service to the list of things I love. Thanks again. - Lesley Lowe X

Thank you so much Ortak for making my sister's birthday last week so special .  Not only did you manage to have her beautiful Ortak earrings arrive right on time, but you so kindly responded to my request to send the gift (care of her husband) in a plain package to avoid giving away what her surprise might be.  It is really rare these days so find such personal generosity in a company.  As overseas customers, so far away from our sister at her very special time, we say a sincere 'Thank you' to Ortak for this wonderfully sensitive customer service.  Susan O'Donnell, Queensland, Australia